The subject of ‘switching’ has been a recent hot topic in the UK.

Whilst a government-introduced £750m bank switching initiative has so far struggled to capture the public’s imagination, skyrocketing rises in energy prices have left many pondering a change of supplier.

The latter is a move wholeheartedly encouraged by Prime Minister David Cameron, but it’s also one countered by Money Saving Expert’s Martin Lewis, who advises that you’re likely to be better off keeping the same supplier but changing to a fixed tariff instead.

And that is a prime example of why people rarely switch any of their service providers. Read on to find out more:

Consumer apathy

Most markets are crowded, conflicting and confusing.

So it’s understandable to be cautious about switching to an alternative option when it’s so hard to predict whether your decision will turn out to be the right one.

Yet on the other hand, it’s equally understandable if this excessive caution makes you turn down good opportunity, should one present itself.

There’s a lot at stake, so it seems that for most people, the easiest thing to do is to remain in the same situation and accept the status quo.

This is known as ‘consumer apathy’; a common trait in our society.

And this fear of switching can be dangerous, particularly if you need to change your personal injury law firm.

Standstill case

It’s an unfortunate fact that some personal injury firms accept complex cases that are way beyond their capabilities.

Serious and catastrophic injuries make up a large proportion of such complex cases, so if you or someone you know has experienced a serious injury, can you be sure that you’ve appointed the right law firm?

Instructing the wrong law firm after a serious injury has the potential to have traumatic consequences not just for your case, but for your life as a whole.

A general personal injury solicitor is unlikely to have the experience or the resources to provide you with the help you need, and though it’s the worst case scenario, it could cause your case to come to a complete standstill.

And not limited to litigation, following a catastrophic injury you may need help from your lawyer with arranging rehabilitation; finance management; housing adaptations; property purchases; communication technologies, and many more bespoke services.

If you feel that you need this help from your lawyer but none is coming your way, don’t fall into the trap of acceptance that many people do with their banks or their energy suppliers:

Don’t submit to ‘consumer apathy’.

Your future

This is your future.

You have the power to fix your situation.

The potential benefits of switching are enormous, as a serious injury law firm is dedicated to securing the financial support for you that will last the rest of your life.

A serious injury lawyer will also assist you in any way that encourages your recovery to as high a level as possible through rehabilitation.

Seek out another opinion. Find the law firm with the expertise and experience best suited to your needs. Do not settle for the easiest option, settle for the right option.

And once you’ve found them, you need not worry about the difficulty of switching.

The big switch

A good law firm will handle all the relevant paperwork in order to transfer your case into their hands, and on average this can take as little as a few days.

If you are in the position where you have suffered from a serious injury, it makes sense for your new law firm to take away all the stress from you and your loved ones at such a difficult and trying time.

You may not think that it’s worth changing your bank, and you may be able to afford more expensive energy from the same supplier.

But when it comes to rebuilding your life, you need to make the right decision.

You can switch.


Serious Law has a long history of success after taking on complex cases that have been abandoned by general personal injury law firms.

So if you’re thinking about changing your legal representation, please contact us with no obligation to discuss the ways in which we will help you with your case and your recovery.