Claimant was previously offered £10k to settle a claim. He was experiencing significant PTSD following a non-fault road traffic collision, believing the other driver had been killed. The PTSD led to substance misuse, gambling and an abusive relationship that resulted in a term of imprisonment. Victoria took over the case, managed to engage the client and encourage him to re-consider therapy. With Victoria and the therapists support, the claimant completed treatment, re-connected with his partner and found new employment after being out of work for over 4 years. A final settlement in the regions of £150k was awarded.