Dedicated serious injury case managers

A pivotal role

Our serious injury lawyers work quickly on behalf of our clients to appoint a dedicated case manager. The case manager works to identify cost effective resources that will provide real benefits in the form of rehabilitation, ongoing care and long-term support. Case managers complete three key tasks, assessment, planning, and implementation.

Single point of contact

By appointing a dedicated manager to work on a one-to-one basis we ensure that there is a single point of contact for all parties including medical, legal and family members to work with, in order to deliver solutions that meet exact client needs. A key function of this role is the delivery of the recommendations made. As a result, our experience of appointing and working with serious injury case managers ensures that our client’s requirements are implemented in defined timescales.

Responsibilities of the role

As a summary, our spinal injury case managers provide:

• A dedicated one-to-one management hub;
• A full assessment of the spinally injured clients needs;
• The identification of key people to deliver services required;
• An ongoing review and reassessment of the recommendations made;
• The final delivery of the recommendations made;